Account Management

Understanding WebMon Communications

158 views Updated 53 minutes ago

WebMon sends various types of communications to keep you informed. Here's what to expect.

Alert Notifications

These are triggered by your monitors and respect your Alert Settings:

  • Website down/up alerts
  • SSL certificate expiry warnings
  • Performance threshold alerts
  • Security threat detections

You can customize these in Profile > Alert Settings.

System Notifications

Automatic emails about your account:

  • Welcome email when you join
  • Password reset requests
  • Email change verifications
  • Plan expiry reminders
  • Bug report updates

Product Updates

Occasional emails about WebMon:

  • New feature announcements
  • Beta updates (if subscribed)
  • Important service notices
  • Maintenance notifications

In-App Notifications

The notification bell shows:

  • Security alerts
  • Bug report activity
  • Plan changes
  • Domain warnings

These appear in real-time without needing email.

Managing Communications

Alert Emails

Configure in Profile > Alert Settings:

  • Enable/disable email alerts
  • Set which events trigger alerts
  • Configure alert cooldown periods

Push Notifications

Enable in Alert Settings to receive browser notifications even when WebMon is closed.

Telegram

Set up Telegram alerts for instant mobile notifications.

Best Practices

  • Keep email alerts enabled for critical issues
  • Use push notifications for real-time awareness
  • Check the notification center daily
  • Configure appropriate alert thresholds to avoid spam

Unsubscribing

You cannot unsubscribe from critical account emails (security, password reset), but you can:

  • Disable optional alert channels
  • Adjust alert thresholds
  • Configure cooldown periods

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